Resume



To work with me as a freelancer I can be reached via keith@virtualizedgeek.com

http://www.linkedin.com/in/kltownsend

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IT Infrastructure, Virtualization and Cloud Computing Subject Matter Expert

Multifaceted technical career with track record of innovation and success

Highly acclaimed, technically sophisticated architect with over 15 years of progressive experience providing advanced computer and network systems direction across multiple industries and sectors. Innovative thinker who has the rare ability to  engineer, present and lead the implementation of solutions that eclipse the efforts of leading industry players, consolidating operations and processes for substantial cost savings and increased efficiency. Leverage interpersonal skill to translate proposed business initiatives into project deliverables. Manage multiple complex projects, coordinating with clients, vendors, and multi-level staff to consistently execute projects within budget and ahead of schedule.

Core Competencies:

  • Network Systems Planning
  • Enterprise Infrastructure Architecture
  • Network Budgets & Expenditures
  • Team Development
  • Disaster Recovery Planning
  • Cross-functional Team Management
  • Cloud Computing
  • Project Management
  • Data Center Virtualization & Transformation
  • Infrastructure Achitecture

Professional Experience

PwC, Chicago, IL                                                                                                                                             2012 October – Present

Senior Consultant – CIO Advisory Service

Provide advisory services to senior level executives of Fortune 500 corporations on some of the most challenging IT business challenges including mergers and acquisitions, divestitures and changing technical and regulatory landscapes.

Projects

  • Assist a Fortune 50 company align their data center operations strategy with their business roadmap
  • Lead the remediation and re-design of patch management controls for a PCI client in such of regaining compliance

IS & GS Civil PL Chief Architect 

Lockheed Martin, Lanham, MD

2010 – 2012

Architect, present and manage the implementation of enterprise infrastructures for federal civil service organizations that increase operational efficiency of the organization while maintaining an high level of security and operate within limited budget constraints.

Key Achievements:

  • Central resource for coordinating efforts between Enterprise Engineers, Operations, Project Managers and Security to deliver projects that support the requirements of the various supported agencies
  • Led the design team responsible for the design of a private cloud infrastructure for a 12,000 user civil organization built on VMware vSphere 4.1 and diverse server/SAN hardware platforms.
  • Lead development of technical proposals including the estimating labor, hardware and recurring costs related to the implementation and sustainment of proposed solution.
  • Compose technical whitepapers to support business development efforts.  Recognized as core member of team to win $8 million dollar sole source e-Discovery proposal
  • Conduct peer reviews of technical proposals for both new opportunities and existing on contract growth
  • Lead the instruction of VMware and Cloud Computing courses to mid-level and senior level engineers responsible for operations, service delivery of data center transformation projects
  • Develop disaster recovery solutions for technologies including SharePoint, Exchange and Files sharing
  • Key contributor to Lockheed IS & GS Infrastructure as a Service Cloud Computing implementation team
  • Managed the HUD Enterprise engineering virtualization lab based on vSphere 5.0 and Hyper-V
  • Received Lockheed Martin Special Recognition Award 2011

IT Infrastructure Project Manager Consultant

Independent, Chicago, Illinois

2009 – 2010

Design, Implement and Analyze network infrastructure solutions for enterprises as well as provide risk assessment and disaster recovery solutions for complex convergent networks.

Key Projects:

  • Take over leadership of a “Red” project – Led the relocation and migration of 450 physical servers to a combination of Blade Servers and  VMware vSphere 4.1
  • Conduct data center and technology assessment for an ISP looking to expand their business to emerging markets within their Midwestern region
  • Interface with C-Level executives to help develop “return to green “strategies and services
  • Design and Implement Virtualized Desktop Infrastructure (VDI) based on Citrix XenDesktop 5 and Windows 7 for manufacturing wholesale holding company

Director of Network Services

Integral Systems, Chicago, Illinois

2008 – 2009

Direct computer and network services for Cloud SaaS environment. Manage backup and disaster recovery operations. Provide consultant and vendor oversight, as well as manage end-user training and support.  Determine strategic direction for network services and user support

Key Achievements:

  • Coordinated with network provider, vendors, and clients to jumpstart previously stalled mission critical Data Center operations to bring Cloud SaaS deliverable within SLA deadline
  • Developed internal and external SLA’s for outsourced helpdesk services for internal and external customers
  • Produced substantial cost and space savings by consolidating departmental servers and operations using VMware Infrastructure 3.5, including the reduction of an entire data center
  • Created short term and long term strategy for Network and Infrastructure Services that supported the business goals for both internal and external customers

Manager of Network Operations

Energy Absorption Systems, Chicago, Illinois

2006-2008

Managed network infrastructure and end-user training and support services. Directed cross-functional team and multiple vendors in the installation and administration of servers, firewalls, switches, routers, associated systems and devices. Planned network budget and approved vendor payables.

Key Achievements:

  • Spearheaded the deployment of an International MPLS-based centralized corporate network, producing  savings of %15 annually, and laying the foundation for advanced technologies including PeopleSoft solutions and VoIP
  • Praised by CEO, CFO, and IT Director for leading them “out of the stone age” through state-of-the-art technologies and process enhancements including the implementation of ERP for the China business unit
  • Rendered network SOX-compliant within first 2 months of tenure, allaying management fears of unsatisfactory external audits
  • Developed and implemented enterprise security policy to resolve standing issues related to SOX and HIPPA compliance audits
  • Conduct trade analysis for the selection of enterprise services on cloud based infrastructure as a service solutions

Network Engineer

Rreef management / DB Real Estate, Chicago, Illinois

2001-2006

Directed network operations for 110-site network composed of 35 Windows servers.

Key Achievements:

  • Primary technical contact for internal Audit to both remediate and report on SOX compliance related network issues
  • Designed and deployed an effective Citrix-based application virtualization for remote email solution
  • Implemented VPN based network displacing legacy Frame Relay network, reducing overall costs by %20 while increasing overall bandwidth and reducing time to turnover residential and industrial real-estate transactions

Server Administrator

Tribune Information Systems

Chicago, Illinois

1998-2000

Analyzed, designed, tested, and maintained network systems, and provided end-user training and support.

* * *

Education and Credentials

Bachelors Degree in Computing

DePaul University, Chicago, Illinois

Masters of Science IT Project Management

DePaul University, Chicago, Illinois

Certified Cisco Network Associate  CCNA

VMware Certified Professional vSphere 5  DataCenter Virtualization – VCP5

Technical Proficiencies

Windows Server, x86 based Servers, VMware vSphere 5, ESXi, Cloud Computing, Cisco IOS, JunOS, Exchange Server, SQL Server, ITIL, MCSE, DNS, TCP-IP,DHCP, VoIP, AD, LAN, WAN, MPLS, NAS, SAN, DR, Firewall, Blade Systems, Security, telephony, telecommunications.

Security Clearance

Public Trust

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